Workshops

Coaching Your Business Team: How to Inspire Teamwork for Winning Performance

Establish a high commitment environment
Welcome a new employee to the team
Implement an employee suggestion program
Make the office more like a home and co-workers like family

Hiring for the 21st Century: How to find, Hire, and Retain Great People

Evaluate your corporate culture and use it to attract the right people
Write a job description - a necessary step
Involve employees in sharing recruiting ideas and telling others about openings
Efficiently analyze and "weed out" resumes

Building Your Team For Success: Proven Strategies for Superior Work Teams

Establish a charter to give the team the vision
Implement shared leadership to empower employees
Set goals and keep score
Make decisions and solve problems as a team

Making Meetings Work: How to Maximize Meeting Effectiveness and Efficiency

What's wrong with most meetings
Why meetings are important
How to measure whether a meeting is successful
How to create and utilize an agenda and minutes

In Pursuit of Goal: Practical Steps to Go for the Gold in Life

The seven categories of goals
Getting prepared to set goals, including conducting a personal assessment
A walk through the goal setting process, step-by-step
Putting an end to procrastination

The Art of Negotiation: Persuasion Techniques That Can Work For You

Prepare by setting objectives, back-up objectives, and a "best alternative"
Gather support materials as well as information on an opponent
Equalize every point your opponent makes
Close the negotiation skill

Becoming a High Performance Sales Professional: How to Position Yourself for Optimum Success

Discover your client's true needs
Listen more and talk less
Make the most of your first impressions
Ask smart questions that lead to the right answers

Effective Delegation Skills: How to Raise Productivity and Develop Your Staff

The meaning and purpose of delegation
How to strengthen relationships and develop trust with employees
Tips for communicating skillfully
How to decide which projects to delegate

Handling Problem People Successfully: Improve Morale and Reduce Stress with These Interactive Methods

Recognize problem behavior
Respond to difficult people using proven techniques
Prevent future problem behavior using trust, feedback, and effective listening
Determine when you can help and when you cannot

Winning the Battle Against Negativity: Techniques for Spreading Optimism Throughout the Workplace

Spot signals to prevent negativity
Keep your composure when dealing with a negative person
Communicate clearly and listen carefully
Skillfully confront people who habitually discourage or oppose others

How to Give and Receive Feedback: Advanced Communication Skills for Professional Relationships

Give effective feedback
Receive feedback effectively
Encourage team feedback
Implement an employee self-evaluation system

Performance Reviews That Really Work: How to Prevent Appraisals from Becoming a Waste of Time

How the employee and supervisor should prepare for the review
How to set goals and make commitments during session
What makes a review successful
How to properly follow up the review session